Terms and Conditions

Effective Date: 28/05/2025

These Terms and Conditions ("Terms") govern the use of the MelodyMade website and services. By accessing or using our website and services, you agree to these Terms. If you do not agree, please do not use our services.

1. About MelodyMade

MelodyMade ("we," "us," or "our") is a UK-based business that creates custom, AI-generated songs for personal use, including gifts for birthdays, weddings, anniversaries, and other occasions.

2. Our Services

We create and deliver custom songs based on the information you provide, such as names, occasions, and messages. All songs are for personal use only and not for commercial exploitation unless agreed in writing.

3. Orders and Payment

• By placing an order, you agree to provide accurate information for your custom song.
• Payment must be made in full before we begin creating your song.
• We use Stripe to process payments securely. You are responsible for providing valid payment information.

4. Delivery

• Songs are typically delivered within the timeframe you select during purchase (e.g., standard or express delivery).
• Delivery is made digitally via email or download link.
• We are not responsible for delays caused by incorrect information provided by you or technical issues beyond our control.

5. Refunds and Cancellations

Due to the custom nature of our services, we do not offer refunds once work has started on your song. If you wish to cancel your order, you must contact us before we begin working on your song.

For any issues, please contact us at [email protected], and we will do our best to assist.

6. Intellectual Property

All songs and related materials remain the property of MelodyMade. You are granted a personal, non-exclusive, non-transferable licence to use the song for personal purposes only. You may not reproduce, distribute, or use the song for commercial purposes without prior written permission.

7. Use of Our Website

You agree not to:

• Use our website or services for unlawful purposes.
• Attempt to gain unauthorised access to our systems.
• Submit false or misleading information.

We reserve the right to refuse service to anyone for any reason at any time.

8. Limitation of Liability

To the fullest extent permitted by law:

• MelodyMade is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
• Our total liability is limited to the amount you paid for the service.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle your data.

10. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website. Your continued use of our services after changes are posted means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of Scotland, United Kingdom. Any disputes will be resolved in the courts of Scotland.

12. Contact Us

If you have any questions, please contact us at:

MelodyMade
Email: [email protected]